About  Us


About Luminet

Luminet (licence Sutel TH-038) is a Costa Rican internet and connectivity provider specialized in fiber optic services with over 9 years of experience in the sector. Our services is characterized by:

  • High quality IP (low latency, high availability, symmetric IP)
  • Online NOC and SOC monitoring
  • QoS (UDP traffic is prioritized on our network)
  • Redundancy through our network (all the way to your office)

We provide multiple international outputs in order to guarantee the highest availability rates and the best customer experience. Luminet is interconected to all the main underwater cables and international land networks connecting Costa Rica with the world.

We know the sector in depth and our professionals are qualified to advise our customers when choosing the best solutions and fiber optic materials for their projects. We have connected all the industrial parks, free zones and shopping centers in the country by a redundant fiber 10Gb fiber ring.


Luminet

WHY CHOOSE US?


STABILITY

To ensure maximum stability and service quality.


SUPERIOR SUPPORT

We have a team of fully prepared, polite and professional technicians available 24/7, 365 days a year.


1:1 AND REDUNDANT INTERNET

Redundant scheme which makes sure all services are backed up at all times


PERMANENT MONITORING

With the most advanced monitoring software to guarantee the best service for our clients.


AVAILABLE AND RELIABLE

We carry out proactive supervision, with reactive solutions within seconds.


PERSONALIZED PLANS

We offer our clients the widest range of services at prices adapted to our client’s reality and needs.




SPECIAL SUPPORT

Our support foresees all steps during installation, problem solving, services, updates and maintenance on the projects we keep. We are available to respond to any problems you might have. Our support forum is at your disposition at any time.


24/7 SUPPORT

We work with highly trained and friendly professional agentes who are available 24/7 to answer any question you might have.